We started with user interviews, during which we learned about the user through a series of questions. Then, we recorded and summarized the users' stories in sticky notes to understand their workflows and daily challenges.

To further understand and summarize users' behaviors and needs, we use the Affinity Mapping approach to convert users' answers into insights and prioritize them.

Based on the research of the first two steps, we generalize the user persona into the following two types.

Through product walkthroughs, we mapped users' current workflows and Xecta technologies into flowcharts, providing a high-level overview of their primary behaviors and company systems.

After analyzing user behavior and presence technology, we designed a simplified, intuitive workflow to improve efficiency.

The information architecture helped us better hierarchize the product and organize the content of each layer.

Created friendly and gamified experiences with a clear working path.

At Xecta, we follow the atomic design methodology, starting with defining atoms, molecules, organisms, templates, and final pages. Each element is stored in Design System for reuse across Xecta products, while each product has its own Components Library for specific components.